Call: (425) 223-5812

Technology Requirements

Desktop or Laptop Computer

To enroll and participate in classes, you must have a computer (PC or Mac) with at least 8 GB of random access memory (RAM) and 100 GB of free hard-drive space. If you are attending on-campus classes, your computer must be a laptop. You will be expected to bring your laptop to all on-campus classes. You may also use mobile devices such as tablets (e.g., iPad), mobile phones, and notebook computers (e.g., Chromebooks) to perform some academic activities, however, a desktop computer or laptop must remain your primary device.

PC Users: We require you run Microsoft Windows 10 Version 1809 or later.
Apple Users: We recommend macOS 10.14 Mojave or later. The minimum requirement is macOS 10.12 (Sierra).

Productivity Software

All students are required to have Microsoft 365 which is available as a free subscription to active, enrolled students at WTU. WTU will provide you with a Microsoft 365 account. You may use that account to access online versions of the Microsoft productivity software. Microsoft 365 includes Teams, the software used to attend online classes at WTU.

Internet Access

WTU provides Internet access on campus. You must also have reliable high speed internet connection with a minimum bandwidth of 8 Mbps upload/download speed at home, or wherever you intend to study when not on campus.

Browser Recommendations

These recommendations and settings will improve your experience using Moodle, WTU's Learning Management System; Microsoft Teams for online class meetings; and Einstein, WTU's Student Information System.

Browser Versions

You may use Chrome, Firefox, Internet Explorer, Microsoft Edge, or Safari. For security purposes and to ensure you have the best experience possible, you are required to install the latest version.

Browser Settings

Use your browser settings to:

  • Enable Cookies
  • Enable Javascript

Instructions for browser settings for are available in these places:

Firefox help: http://support.mozilla.org
Chrome help: http://www.google.com/support/chrome/?
Microsoft Edge help: https://support.microsoft.com/en-gb/products/microsoft-edge
Safari help: go to Safari > Preferences. The settings are located on the Security and Privacy tabs.

PDF Reader

To view PDF files, you need a PDF reader to be installed on your computer. A PDF browser plugin will let you view PDFs in a browser window without opening a separate program.

Download Adobe Reader at http://get.adobe.com/reader/. The download includes the browser plugin. To install this plugin, follow the prompts.

Browser Troubleshooting

Clearing your browser's cache can resolve a number of problems. If you don't know how to clear your browser cache, in a search engine such as Google, enter 'how to clear cache' and the name of your browser.

Try a different browser and/or move to a different computer. You may find it helpful to have more than one browser installed on your computer. If you run into problems, moving to another browser may resolve your issues. You can also try moving to a different computer to see if the problem persists. This may help to discern whether your issue was a problem with your browser or computer, or with the online software you are trying to access.